QNUK Level 3 Award in First Aid at Work (Refresher) (RQF)

Renew your First Aid at Work certificate by completing the two-day refresher training and continue to maintain the responsibility as a workplace first aider. 

Course Syllabus 


Unit 1 – Emergency First Aid in the Workplace


- Role and responsibilities of a first aider

- Assess an emergency incident

- Manage an unresponsive casualty   

- Recovery position and CPR 

- AED module (Defibrillator) 

- Choking casualty

- Wounds and bleeds

- Casualty in shock

- Cuts, Grazes, Burns, Scalds, Splinters

Unit 2 – Recognition and Management of Illness and Injury in the Workplace


- Secondary survey

- Injuries to bones, muscles, and joints

- Suspected head, spinal and chest injuries

- Burns, scalds and eye injuries

- Casualty with sudden poisoning

- Management of anaphylaxis

- Heart attack, Stroke, Seizures, Asthma, Diabetes

On-site pricing


Bolt-on modules with this course

Level 3 Award in Responding to Incidents with an AED


Management of Catastrophic Bleeding



Prices accommodate up to 12 learners and exclude VAT  

What's included?

- Expert instructions

- Comprehensive manual 

- Qualification fees 

- Necessary equipment 

- Accredited three year certification

- Reminder service

- Speedy response to your queries

Assessment method


The assessment methods for this qualification are:-


Practical demonstration


The practical assessment of the learners is conducted throughout the course. On-going assessment will involve learners demonstrating practical first aid skills across a number of areas.


Multiple-choice question paper


Each candidate is assessed by completing a multiple-choice question paper. Pass mark 70%.

Example question

When would a first aider place a casualty in a W position:  

A. Casualty is not breathing

B. When dealing with a bleed

C. Heart attack

Duration: 2 days

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