Course Overview
Course Name
QNUK Level 3 Award in Mental Health at Work (RQF)
Course Description
This course is ideal for managers, supervisors, and team leaders looking to promote positive mental health.
What You Will Learn
This in-house mental health training equips you with practical knowledge to identify and manage common mental health issues in the workplace. You’ll gain the confidence to engage in mental health conversations, support individuals with mental health problems, and raise awareness of mental health among employees. The course covers:
Recognising common mental health conditions, such as depression, anxiety, and psychosis.
Understanding the impact of workplace stress on individuals and teams.
Supporting individuals with personality disorders or in suicidal crises.
Learning practical strategies to promote mental health awareness.
Meeting workplace legal requirements for managing mental health.
Who Should Attend?
This mental health training is open to anyone in your organisation who wants to improve their understanding of mental health and support colleagues effectively. It’s particularly suited for:
Managers and Supervisors: Build knowledge to support team members.
HR Professionals: Strengthen workplace mental health strategies.
Team Leaders: Foster a culture of mental health awareness.
Course Syllabus
Unit 1 – Supporting Individuals During a Mental Health Crisis at Work
Be aware of common mental health disorders
Know how to recognise the causes and impact of stress
Recognise the causes and impact of common mental health conditions
Recognise and support individuals with a personality disorder
Recognise and support individuals with psychosis
Understand how individuals may use harmful strategies to cope with a mental health disorder
Recognise and support an individual in a suicidal crisis
Support an individual with a mental health issue
Legal requirements for managing mental health in a workplace
Assessment Method
How You’ll Be Assessed
This course uses two assessment methods to ensure you leave with the skills and knowledge needed to support workplace mental health:
Practical Assessment
You’ll participate in a mental health conversation, demonstrating skills such as active listening, asking open-ended questions, and signposting individuals to relevant resources.
Pass mark: 100%. Duration: As required
Written Exam
Each candidate is assessed by completing a short answer multiple-choice question paper. Pass mark: 70% (28/40). Duration: 60 mins
What’s Included?
When you enrol in the QNUK Level 3 Award in Mental Health at Work with First Aid Safety, you’ll receive:
Expert instructions
Comprehensive manual
Qualification fees
Necessary equipment
Three-year certification
Reminder service
Speedy response to your questions or queries
Why Choose In-House Mental Health Training?
Hosting this mental health workshop in your workplace provides flexibility and ensures the training aligns with your team’s needs. With up to 12 participants per session, you’ll benefit from an interactive and personalised learning environment. For larger groups, additional sessions can be arranged.
What's Included
Expert instructions
Comprehensive manual
Qualification fees
Necessary equipment
Three-year certification
Reminder service
Speedy response to your questions or queries
Example Questions
1. Which of the following is the definition of mental health?
A. A state of being where an individual’s mind is negatively affected
B. A state of being where an individual is free of stress
C. A state of well-being in which every individual realizes his or her own potential
D. A condition where an individual should seek attention from their GP
2. Which of the following are common mental health conditions?
A. Depression and anxiety
B. Bipolar disorder and Schizophrenia
C. Smoking and self-harm
D. Suicide and stress
In-house Pricing
£1399.00 up to 12 learners (ex.vat)
Mental Health at Work Training FAQ’s
Level 2 is an intermediate course and is aimed at frontline staff and the management team alike. It focuses on building awareness of common mental health issues. Level 3 is an advanced two-day session that dives deeper, covering serious conditions with a practical module that assesses your conversational skills related to mental health and legal responsibilities, making it suitable for supervisors and managers.
Each session accommodates up to 12 learners for effective engagement. Larger groups may require additional sessions.
Yes, it meets Health and Safety Executive (HSE) guidelines for mental health in the workplace.
Certification lasts three years, but attending annual refresher courses keeps your knowledge up to date.
No experience is necessary if you are attending either the Level 1 or 2 courses. The course is designed for all levels, from beginners to those looking to deepen their knowledge. We would strongly recommend prior mental health knowledge or anyone in a supervisory or managerial position attend Level 3.
Inform us of any specific needs in advance, and we’ll ensure suitable accommodations.
Not at all! The course is designed to be accessible and approachable for everyone. We guide participants through the material in a way that’s clear, practical, and supportive, ensuring no one feels overwhelmed
