Level 3 Mental Health Course Overview 

Course Name 
QNUK Level 3 Award in Mental Health at Work (RQF) 
 
Course Code 
603/4549/4 
Type 
In-House 
Duration 
12 Guided Learning Hours 
2-Day Course Pricing 
£1399.00 up to 12 learners (ex. VAT) 

What Is the Level 3 Award in Mental Health at Work? 

The QNUK Level 3 Award in Mental Health at Work (RQF) is ideal for managers, supervisors, and team leaders looking to promote positive mental health. It provides learners with the practical knowledge to identify and manage common mental health issues in the workplace. Learners will gain the confidence to engage in mental health conversations, support individuals with mental health problems, and raise awareness of mental health among employees. 
 
This Level 3 course covers: 
 
Recognising common mental health conditions, such as depression, anxiety, and psychosis. 
Understanding the impact of workplace stress on individuals and teams. 
Supporting individuals with personality disorders or in suicidal crises. 
Learning practical strategies to promote mental health awareness. 
Meeting workplace legal requirements for managing mental health. 

Who Should Attend the Mental Health Course Level 3? 

Our Level 3 Mental Health training course is open to anyone in your organisation who wants to improve their understanding of mental health and support colleagues effectively. It’s particularly suited for: 
 
Managers and supervisors who want to improve their mental health knowledge to support team members. 
HR professionals to reinforce workplace mental health strategies. 
Team leaders to foster a culture of mental health awareness. 

Benefits of Completing Level 3 Mental Health at Work Training 

More Supportive Workplace: By investing in Mental Health at Work training for your employees, you can create an open and supportive culture where employees feel comfortable discussing their mental well-being. 
 
Commitment to Wellbeing and Compliance: Level 3 Mental Health at Work training demonstrates your proactive approach to workplace mental wellbeing and supports compliance with Health and Safety Executive (HSE) guidance on managing stress at work. 
 
Early Intervention: Staff who have undertaken Level 3 Mental Health at Work training understand vital strategies to support employees with mental health conditions, including personality disorders and those in suicidal crisis. 

Why Choose In-House Mental Health at Work Training? 

Choosing a regulated mental health training provider that delivers courses on-site, such as First Aid Safety, means your Mental Health at Work training can be fully tailored to the needs of your employees. You can also save time and money by training all your staff together in one place. 
 
Hosting this Level 3 Mental Health training in your workplace provides flexibility and ensures the training aligns with your team’s needs. With up to 12 participants per session, you’ll benefit from an interactive and personalised learning environment. For larger groups, additional sessions can be arranged. Simply get in touch with our team. 
 
What are the Benefits of In-House Training? 
 
Significantly reduce your training cost. 
Cost-effective compared to open public courses 
Promote a more supportive workplace culture 
Control your own learning environment by hosting your training in-house 
Save time by getting your staff qualified together 
Encourages interaction and team bonding between your staff 
Train on a date and time that suits your business requirements 
Liaise and coordinate your training needs with a single training provider 
 
 

What Will You Learn on Your Level 3 Mental Health Training Course? 

The QNUK Level 3 Award in Mental Health at Work (RQF) syllabus includes: 
 
Unit 1 – Supporting Individuals During a Mental Health Crisis at Work 
Be aware of common mental health disorders 
Know how to recognise the causes and impact of stress 
Recognise the causes and impact of common mental health conditions 
Recognise and support individuals with a personality disorder 
Recognise and support individuals with psychosis 
Understand how individuals may use harmful strategies to cope with a mental health disorder 
Recognise and support an individual in a suicidal crisis 
Support an individual with a mental health issue 
Legal requirements for managing mental health in a workplace 
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Assessment Method 

How You’ll Be Assessed 
 
This course uses two assessment methods to ensure you leave with the skills and knowledge needed to support workplace mental health: 
 
Practical Assessment 
 
You’ll participate in a mental health conversation, demonstrating skills such as active listening, asking open-ended questions, and signposting individuals to relevant resources. 
Pass mark: 100%. Duration: As required 
 
Written Exam 
 
Each candidate is assessed by completing a short answer multiple-choice question paper.  
Pass mark: 70% (28/40).  
Duration: 60 mins 
 
Why Choose In-House Mental Health Training? 
 
Hosting this mental health workshop in your workplace provides flexibility and ensures the training aligns with your team’s needs. With up to 12 participants per session, you’ll benefit from an interactive and personalised learning environment. For larger groups, additional sessions can be arranged. 

What's Included 

Expert instructions 
Comprehensive manual 
Qualification fees 
Necessary equipment 
Three-year certification 
Reminder service 
Speedy response to your questions or queries 

Example Mental Health at Work Questions 

1. Which of the following is the definition of mental health? 
 
A. A state of being where an individual’s mind is negatively affected 
 
B. A state of being where an individual is free of stress 
 
C. A state of well-being in which every individual realises his or her own potential 
 
D. A condition where an individual should seek attention from their GP 
2. Which of the following are common mental health conditions? 
 
A. Depression and anxiety 
 
B. Bipolar disorder and Schizophrenia 
 
C. Smoking and self-harm 
 
D. Suicide and stress 

In-house Level 3 Mental Health at Work Course Pricing 

£1399.00 up to 12 learners (ex.vat) 

Why Choose First Aid Safety? 

Since 2012, First Aid Safety have delivered Ofqual-regulated mental health and first aid training courses to businesses in London and the UK nationwide. All our courses are delivered on-site at your premises for convenience and ease. 
 
Partnered with Qualifications Network UK (QNUK), an awarding body that develops and offers qualifications regulated by Ofqual, we are committed to providing high-quality regulated mental health training courses, from the Level 1 Mental Health Awareness to an in-depth, comprehensive Level 3 Award in Mental Health at Work course. 
 
All courses are delivered through interactive teaching methods to ensure that learning is easily absorbed. Our aim is for the learners to complete this Level 3 course with a clearer understanding of the most common mental health disorders and the impact they have on the individual, as well as practical strategies to support anyone with poor mental health 
 
With a comprehensive network of experienced instructors available nationwide, we can deliver regulated training courses at your premises on a date and time that works for you
 
Enquire Now 
With the Level 3 Award in Mental Health at Work course, learners will gain vital skills to raise awareness of mental health in the workplace and support individuals experiencing mental health issues. 
 
Ready to be more proactive with your team’s wellbeing? Complete the enquiry form opposite or contact us on 020 7112 8543 for more details about our in-house Mental Health at Work Level 3 course
Operating hours 
Our friendly team can be contacted Monday to Friday from 8am-6pm 
10am-5pm during weekends and bank holidays. 
Get In Touch 
Fill in the form below and a member of our team will contact you shortly. 

Level 3 Mental Health First Aid Course FAQs  

 
The Level 1 Award focuses on basic mental health awareness and is suitable for all employees. The Level 2 Award is an intermediate course aimed at frontline staff and the management team alike, raising awareness and introducing common mental health issues. This Level 3 course is an advanced two-day session that dives deeper, covering serious conditions with a practical module that assesses your conversational skills related to mental health and legal responsibilities, making it suitable for supervisors and managers. 
 
Here’s a quick overview of the key differences between the mental health training courses we offer: 
 
Mental Health Course: 
Level 1 
Level 2 
Level 3 
Aim 
Awareness 
Deeper understanding 
Comprehensive understanding 
Duration 
4 hours 
6 hours 
12 hours 
Who For? 
All employees 
Frontline staff and management 
Team leaders, managers and supervisors 
Assessment 
Multiple Choice Questions 
Multiple Choice Questions 
Practical Assessment and Multiple Choice Questions 
 
Each session accommodates up to 12 learners for effective engagement. This allows for interactive and personalised training. Larger groups may require additional sessions. Get in touch with our team to discuss your requirements, and we will be happy to assist you. 
 
Yes, the course meets Health and Safety Executive (HSE) regulations, and ensures your workplace is compliant with HSE guidance on mental health at work, which states that employers must promote open conversations about mental health. This advanced Level 3 course aims to equip your management team with the confidence to support employees experiencing mental health issues. 
 
The Level 3 Mental Health at Work certification lasts for three years. It is recommended to keep your mental health knowledge up to date by attending an annual refresher session or completing a CPD session online. 
 
It is strongly recommended that learners have prior mental health knowledge or are in a supervisory or managerial post to attend this advanced Level 3 course. 
 
If you’re looking for mental health training for employees with no previous mental health knowledge, we would recommend starting with either the Level 1 or Level 2 Mental Health courses. These courses are designed for all employees, from entry-level to those looking to improve their knowledge. 
 
Please inform us of any specific learning needs in advance to ensure that necessary reasonable arrangements can be made for the learners. The Equality Act 2010 requires training centres to make reasonable adjustments where a person with learning difficulties could potentially be disadvantaged in undertaking an assessment. As a training centre, we are committed to inclusivity.  
 
Not in all cases. The entry-level courses, such as the Level 1 and Level 2 courses, are designed to be accessible for everyone. We guide participants through the material in a way that’s clear, practical, and supportive, ensuring no one feels overwhelmed. The Level 3 course, however, can be challenging and is specifically aimed at supervisors, managers and team leaders. 
 
Learners must be at least 16 years old. Learners should have a good command of English to understand the course content and ideally have some prior knowledge of mental health conditions. Due to the testing nature of the content, the course is aimed at supervisors or managers. 
 
This Level 3 Mental Health at Work course, and all our other training courses, are delivered exclusively in-house at your premises. Public or open-enrolment sessions will be available in the future. Training can be scheduled at a time and location that suits your team, allowing staff to learn together in a familiar environment.